Shipping Policy – Bright Praise

At Bright Praise, we treat the delivery of each order as an extension of our service philosophy: dignified, reliable, and refined. Just as a finely wrapped letter or a carefully bound journal carries thoughtfulness, so too does each package we send.

Order Processing

Once your order is placed, it will be processed with care and attention within 1–3 business days. During peak seasons or special promotions, processing may extend slightly, but we remain committed to quality control and packaging that protects your items with grace.

All orders placed on weekends or public holidays will begin processing on the following business day.

Delivery Estimates

We ship globally, allowing women around the world to express themselves with elegance. Approximate delivery windows are:

• Domestic Deliveries: 3–7 business days

• International Deliveries: 7–21 business days

Please note that actual delivery times may vary depending on local customs, postal efficiency, and unforeseen logistics events.

Shipping Methods

We offer standard and expedited shipping options, which can be selected during checkout. All orders come with a tracking number once dispatched, so you may follow your parcel’s journey—from our hands to your wardrobe—with ease.

Shipping Costs

Shipping costs are automatically calculated at checkout based on your region and the weight of your items. From time to time, we offer complimentary shipping promotions, especially for qualifying orders or seasonal campaigns.

Customs and Duties

For international customers, local import duties or customs fees may be charged by your country. These costs are the responsibility of the recipient and are not included in your checkout total. We advise checking with your local customs authority for clarity.

Delivery Issues

Should your package arrive damaged, be delayed beyond reasonable expectations, or go missing, please contact us immediately at [email protected]. We will investigate promptly and offer solutions, whether through reshipment or refund, in accordance with our brand values.

Unavailable or Delayed Items

If an item in your order becomes unexpectedly unavailable after purchase, we will notify you swiftly and offer alternatives or a full refund. We prioritize honesty in all our communication.

Packaging Aesthetic

All items are packaged with a nod to our English roots—simple, elegant, and without waste. You won’t find plastic fillers or excess—just your garments wrapped with thoughtful restraint.